Terms of Service

Please read these Terms of Service carefully before using TigerHost hosting services.

Read Terms

TigerHost Terms of Service

Terms Overview

These Terms of Service explain the rules, responsibilities and conditions for using TigerHost products and services.

Service Agreement

Using TigerHost services means you agree to follow our published terms and policies.

User Responsibilities

Customers are responsible for maintaining the security of their accounts and complying with applicable laws.

Reliable Hosting

TigerHost strives to provide reliable hosting services supported by transparent policies and professional customer support.

Hosting Service Rules

TigerHost is committed to providing reliable hosting services. Customers are expected to use our platform responsibly and in accordance with these Terms of Service.

Hosting Agreement

Hosting Agreement

Customers agree to use TigerHost hosting services in compliance with applicable laws and these published terms.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Service Availability

We work to provide reliable hosting services, though scheduled maintenance or unforeseen events may occasionally affect availability.

Resource Usage

Please use hosting resources fairly and avoid activities that negatively affect other customers or platform stability.

Billing & Payments

Terms and Conditions

Invoices

Customers are responsible for reviewing invoices and making payments by the stated due date.

Renewals

Renew hosting services before expiration to help avoid interruptions where applicable.

Refund Policy

Refund eligibility depends on the published refund policy for the specific product or service purchased.

Taxes & Fees

Applicable taxes and government charges may be added to invoices where required by law.

Acceptable Use Policy

Responsible Usage

Use TigerHost services responsibly and avoid activities that violate applicable laws or our published policies.

Prohibited Activities

Activities such as spam, phishing, malware distribution or unauthorized access attempts are not permitted.

Customer Cooperation

Customers should cooperate with reasonable requests related to security, abuse prevention and account verification.

Policy Compliance

Following these terms helps maintain a secure, reliable and fair hosting environment for all customers.

Account Suspension & Termination

TigerHost may suspend or terminate services when necessary to protect the security, stability and integrity of our hosting platform, or where required by applicable laws and our published policies.

Legal Support

Account Suspension

Accounts may be temporarily suspended when serious security issues, unpaid invoices or policy violations require investigation.

Service Termination

Services may be terminated where continued use is not consistent with our published policies or applicable legal requirements.

Notice

Where appropriate, customers may be notified before suspension or termination, depending on the circumstances.

Appeal Process

Customers may contact our support team if they believe an account action was taken in error.

Intellectual Property

Copyright

Original TigerHost content, branding and materials are protected by applicable intellectual property laws.

Trademarks

Company names, logos and trademarks remain the property of their respective owners.

Customer Content

Customers are responsible for ensuring they have the necessary rights to the content they upload or publish.

Reporting Infringement

If you believe your intellectual property rights have been infringed, please contact our support team with relevant information.

Customer Responsibilities

Account Security

Keep your account credentials secure and notify us promptly if you suspect unauthorized access.

Website Security

Maintain your website, software and applications with appropriate updates and security practices.

Legal Compliance

Ensure that your use of TigerHost services complies with applicable laws and regulations.

Respect Other Users

Do not engage in activities that interfere with other customers or the reliable operation of the hosting platform.

Limitation of Liability

Service Availability

While we strive to provide reliable services, availability may occasionally be affected by maintenance or unforeseen events.

Customer Backups

Customers are encouraged to maintain their own backups of important website content and data.

Third-Party Services

Third-party products and services are subject to the policies and terms of their respective providers.

Support

Our team is available to assist with hosting-related questions and provide guidance where appropriate.

Refund Policy

TigerHost aims to provide transparent billing and refund practices. Refund eligibility depends on the specific service purchased and the published refund policy.

Refund Policy

Refund Eligibility

Some products or services may qualify for refunds subject to the applicable refund policy and stated conditions.

Non-Refundable Services

Certain services, including some domain registrations or third-party products, may not be eligible for refunds where stated.

Cancellation Requests

Customers can submit cancellation requests through the client area before the applicable renewal period.

Billing Questions

Please contact our billing team if you have questions regarding invoices, renewals or refund eligibility.

Service Modifications

Feature Updates

We may improve or modify our hosting services to enhance performance, security and customer experience.

Pricing Changes

Pricing may change over time. Updated pricing will apply to future purchases or renewals as described in our policies.

Maintenance

Scheduled maintenance may occasionally be required to improve infrastructure and platform reliability.

Service Improvements

TigerHost continuously invests in technology to improve hosting performance and reliability.

Governing Law & Dispute Resolution

Applicable Law

These Terms of Service are intended to operate in accordance with applicable laws and regulations.

Good Faith Resolution

If a dispute arises, we encourage customers to contact our support team first to seek an amicable resolution.

Policy Interpretation

These terms should be read together with our Privacy Policy and other published policies.

Updates

We may revise these Terms of Service from time to time. The latest published version will apply.

Frequently Asked Questions

How do I cancel a hosting service?

You can submit a cancellation request through your client area before the renewal date.

Where can I read the latest Terms?

The latest version is always available on the TigerHost website.

Who should I contact for billing questions?

Please contact our billing or support team using the contact information provided on our website.

Customer Rights & Responsibilities

TigerHost values transparency and expects all customers to use our hosting services responsibly while respecting these Terms of Service.

Account Ownership

Customers are responsible for maintaining accurate account information and ensuring their account remains secure.

Website Content

Customers are responsible for all content hosted on their accounts and should ensure it complies with applicable laws and our policies.

Backup Responsibility

Although backup options may be available, customers are encouraged to maintain independent backups of important data.

Security Practices

Use strong passwords, keep applications updated and protect your hosting account from unauthorized access.

Privacy & Security

Privacy & Security

Customer Privacy

Please review our Privacy Policy to understand how customer information is handled.

Secure Infrastructure

TigerHost continuously improves its infrastructure to support reliable and secure hosting services.

Monitoring

Operational monitoring helps maintain platform stability and respond to technical issues efficiently.

Responsible Hosting

We encourage customers to follow security best practices to help protect their websites and accounts.

Need Assistance?

Billing Support

Questions about invoices, renewals or payments can be directed to our billing team.

Technical Support

Our technical support team is available to assist with hosting-related questions.

Legal Questions

For questions regarding these Terms of Service, please contact our support team through the official website.

Why Choose TigerHost?

Reliable Hosting

Fast infrastructure, dependable uptime and responsive customer support.

Transparent Policies

Our policies are written to help customers understand their rights and responsibilities.

Professional Support

Our team is committed to providing friendly assistance whenever you need help.

Customer Focus

We continually improve our services to provide a better hosting experience.

Contact Us

If you have any questions about these Terms of Service, our support team is here to help.

📧 Email Support

support@tigerhost.in

⚖ Legal Team

legal@tigerhost.in

🌐 Website

https://tigerhost.in

💬 Customer Support

24×7 Professional Assistance

Our Commitment

Transparent Policies

TigerHost believes in providing clear and understandable policies for every customer.

Reliable Services

We continuously improve our infrastructure to deliver dependable hosting services.

Customer Satisfaction

Helping customers succeed online is one of our highest priorities.

Continuous Improvement

We regularly review and improve our services, documentation and customer experience.